Agents

Om Concepts Signal Routing Agent

Internal control-room agent that classifies incoming business signals before they become tasks, client actions, or follow-up decisions.

The work, up close

3 artifacts

Illustrative recreation of the signal routing console classifying an incoming item before anything moves — Signal routing console

Illustrative recreation of the review-gate board holding sensitive actions for human approval — Review gates

Illustrative recreation of the daily operating brief the routing agent produces for review — Operating brief

Visual story

How the project actually moved.

Signals

Incoming work gets classified first

The agent separates source, owner, urgency, and confidence before recommending an action.

Source

Owner

Urgency

Confidence

Guardrails

Flow

Sensitive actions hit review gates

External communication, publishing, credentials, money, and client-owned systems require clearer boundaries.

01

Classify

02

Check risk

03

Route

04

Review

Output

Artifact

The useful artifact is the brief

The goal is not more automation noise; it is a cleaner operating summary for the next decision.

Signal

Context

Decision

Brief

Problem

Multiple businesses, clients, accounts, and tools feed the same operating queue, making ownership, urgency, and approval boundaries easy to blur without a routing layer.

What we shipped

Entity-aware classifier for source, client, system owner, urgency, confidence, and recommended destination
Review gates for low-confidence signals, money, ads, publishing, credentials, client-owned systems, and external communication
Reusable routing contract for briefs, inbox triage, project sweeps, and future automations