A small-business AI budget depends on the work you want the system to complete, the tools it must connect, and who will maintain it. At Om Concepts, the starting options include a $500 assessment, a $750 automation package, and AI setup from $1,500. Custom agents start at $3,000; an AI receptionist receives a custom quote after its call flow and connections are scoped.
Those are Om Concepts' published offers as of September 13, 2026. They give a Lehigh Valley business reference points for comparing Om's services. Your total operating cost also includes recurring services and the time your team spends reviewing and maintaining the work.
Price one complete workflow
Start with a specific job: turn a website inquiry into a reviewed customer record and a callback assignment. Write down where the inquiry arrives, which fields matter, who reviews it, and what the next person needs to see.
That description makes a quote easier to evaluate. “Add AI to our sales process” leaves room for several very different projects: training a team to draft replies, connecting a form to a CRM, or building an agent that evaluates inquiries and uses several tools.
Each has different setup, testing, and support needs. A useful proposal names the workflow's starting event, final result, connected accounts, and responsible person. The AI readiness checklist can help collect that information before a scoping conversation.
Current prices and their scope
These offers cover different kinds of work. Follow the service links for the current package descriptions, then confirm the deliverables and exclusions in your proposal.
| Offer | Published implementation price | What to examine in the scope |
|---|---|---|
| Automation Starter | $750 one-time | Workflow audit, up to two automations, basic connections across two or three tools, and handoff documentation. |
| Automation Growth | $3,500-$5,000 one-time | A broader workspace or operations build, multi-step workflows, and a team training session. |
| AI Setup & Configuration | $1,500-$3,000 one-time | Tool selection, account setup, workflow configuration, documentation, and a walkthrough. |
| AI Training & Enablement | $2,000-$4,000 one-time | A custom curriculum, live workshops, practical exercises, reference material, and 30-day follow-up support. |
| Starter Agent | $3,000-$5,000 one-time | One focused agent, one or two data sources or tools, testing, deployment, and launch support. |
| Pro Agent | $7,500-$12,000 one-time | Multiple tools, a knowledge base, workflow triggers, guardrails, and an analytics dashboard. |
| Agent System | $15,000-$25,000+ one-time | Multiple agents and workflows, data connections, and human approval steps. |
| AI Receptionist | Custom quote | Pilot setup, phone and model usage, integrations, acceptance tests, and support priced against the agreed call flow. |
Setup and training are separate offers. If your team needs both, ask for a proposal that states how the work combines and what it costs. The same applies when a website change or custom software is needed to complete the workflow.
What the assessment buys
The AI Readiness Assessment costs $500 and includes a 90-minute discovery session, a review of current workflows and tools, an AI opportunity map, and prioritized recommendations. The fee credits toward a follow-on implementation package.
The assessment is useful when you have several possible projects and need to choose a starting point. Bring a real example of the work, with private customer details removed. Ask the recommendations to identify the first deliverable, the information needed to build it, and how you will decide whether it works.
Confirm the credit in the implementation proposal so the assessment and build are easy to reconcile.
Ask for a complete quote
A proposal should explain five cost areas clearly:
- Discovery and setup. Identify the decisions, configuration, and documentation included. Clarify whether cleaning existing data or rewriting business information is part of the work.
- Connections and permissions. Name every system the workflow will read or change. Ask who supplies the accounts, whether the current subscription supports the connection, and who approves access.
- Testing and launch. Agree on example inputs, expected outputs, failure cases, and the person accepting the work. Include time for corrections before customers encounter the system.
- Recurring services. Separate software seats, hosting, model usage, phone usage, and any other vendor charges. State who pays each bill and what usage allowance applies.
- Support and changes. Define the support period, response expectations, monitoring, and the cost of adding a new workflow or changing an integration.
A fixed implementation price can still leave recurring bills or maintenance responsibilities unanswered. Resolve those items before comparing totals.
Estimate the operating cost
Ask the provider to prepare a monthly estimate using your expected volume and explain what happens above that volume. For a receptionist, the scope should address connected minutes, coverage hours, transfers, intake records, integrations, spending limits, and support.
For an internal agent, the estimate may depend on how often it runs, which tools it uses, and how much review it needs. Treat a low-volume trial as a source of evidence for the estimate. A trial quote should specify what you will measure and when you will revisit the allowance.
Your planning calculation can stay simple:
First-year budget = implementation + recurring services + internal review time + agreed maintenance.
Avoid counting the assessment twice when its fee is credited. Keep optional later phases visible as separate decisions.
Define value before expanding
Choose a measurement you can observe in your own operation. For inquiry handling, record how many inquiries arrive, how long staff spend processing them, whether the records are correct, and whether each inquiry reaches the assigned person.
Review time belongs in that measurement. So do exceptions, corrections, and the effort required to maintain business information. A shorter first step has value only if the next person receives usable work.
If a rule-based form connection meets the requirement, the automation offer may be enough. If staff need better ways to use existing tools, setup or training may be the appropriate starting scope. Use agent development when the required decisions and tool actions justify that additional work.
Bring these details to scoping
For businesses in Allentown, Bethlehem, Easton, Whitehall, and the wider Lehigh Valley, delivery arrangements belong in the proposal too. State whether you need an on-site workshop, remote sessions, staff coverage across shifts, or a launch outside normal business hours.
Bring your current tool list, approximate workload, a few sanitized examples, and the name of the person who will own the workflow. Add a realistic constraint, such as a budget ceiling or a required handoff date.
You can then compare proposals against the same job. Review the AI consulting and automation options to choose an assessment or service scope for that conversation.
